Honeymoon Registry FAQs

Below are answers to these questions we're asked most often about our Honeymoon Registry.  If you don't see your questions answered here, please send us an email to: Service@Palace-Resorts-Expert.com

How does Palace Resorts Expert's registry work?
A Honeymoon Registry is just like normal store gift registry, but instead of selecting various items for your home, such as china, crystal, silverware, etc. you are choosing a Honeymoon.  We provide you with complimentary Registry Cards that can be slipped inside of your Wedding Invitations (or your "Save The Date" cards) to notify your guests of your Honeymoon Registry.  These cards let them know how they can contribute.  That's all there is to it!

How do I (the bride or groom) create a Registy with you?
After you've booked your Honeymoon with us, the next step - creating a Honeymoon Registry is easy - because we handle it for you!  You'll be issued a unique "Registry Number" that you can give to your guests so that they can contribute.  You'll have the option of ordering complimentary cards that can slip inside your "Save The Date" cards or your Invitations as a way to notify your guests about your Registry. The information you provide about yourself and your wedding date and location is to help us find your Registry when your guests call us to contribute (if they've misplaced the Registry Number), and to confirm that they have the correct Registry.

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What about my guests who prefer a normal (store) Gift Registry?
Do both!. Our research tells us that many of your friends and family will truly appreciate that a Honeymoon Registry is a convenient way for them to give you something that they know you really want. A Honeymoon Registry is a means to help you with your Honeymoon expenses, even activities and amenities - for example you may want to have a pedicure and massage while on your Honeymoon, - that may stretch your budget a bit too much. Some guests would prefer to help you get that pedicure, massage, parasailing or romantic dinner; and others are happier getting you the toaster or other item on your store gift registry. The important thing is that by doing both types of registries, you are giving your guests a choice.

What happens to our Registry if our Honeymoon is postponed or cancelled?
Keep in mind that, depending upon how close you are to your departure date, some deposits may not be fully refundable by the destination. However, we will work with you to change your dates (in the case of a postponement) and/or recoup any refunds possible (in the case of a cancellation). Then we'll continue to work with you, and your Registry account will stay open, until everything has been cancelled or rescheduled or until you notify us to close it. Any remaining funds will be sent to you, and after that, it will be your responsibility to return any contributions if necessary (if your wedding was cancelled too).

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How soon should I start to plan my Honeymoon and set up a Registry?
You can never start too soon! There are some basic issues to address - such as budget, length of your Honeymoon, what you and your fiance like to do, etc. - that our certified Honeymoon Consultants need to know in order to help you plan the perfect Honeymoon, so your first step should be to call us. There is no obligation and no cost to you for our service.  If you've already done alot of pre-planning, but have not yet booked your Honeymoon, call us for a no-obligation comparison to see if we can get you a better price

Can I use your Registry if I've booked my Honeymoon with someone else?
If you've already booked through someone else, then I'm sorry, but you will be unable to use our Registry. This is because we have absolutely no service charges - either to you or to your guests. No front end fees and no backend fees.  Processing contributions (on credit cards) costs us money, which although it's not a lot, it adds to our overall cost of doing business. We can only offer this free service when we are able to cover those costs by being the Booking Agency for your destination.

Do I have to book my Honeymoon with you in order to use your Registry?
Yes. We can only offer our Registry service to couples who use our Honeymoon Planning service, simply because we charge no fees whatsoever for our Registry service. Planning your Honeymoon provides us with income from the destinations that offsets our cost of maintaining a Registry account for you.

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How do I let my friends and family know about my Registry?
There are numerous ways, but to help we can provide you with complimentary cards that you can insert with your wedding invitations, bridal shower invitations, or "save the date" cards, that notifies guests that you have a Honeymoon Registry with us. The card will give your guests the Registry Number assigned when you create a new Registry, along with our contact information - website and toll-free phone number. Your family and closest friends can also help spread the word.

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How do I contribute to someone's Registry?
The gift of a Honeymoon is one of the most appreciated gifts you can give, because you're giving the couple something that will last far longer than a household item - you're giving them a trip of a lifetime filled with wonderful memories!  To contribute toward the Honeymoon vacation for a couple who is registered at Palace Resorts Expert, call us Toll Free at 1-800-308-2518, Monday through Friday between 9am and 6pm Arizona time, and we'll be happy to help you - we just need the Registry Number, or the full name of either the bride or groom, and the date of their wedding.   There are no fees associated with processing your contribution.

How much can we expect in contributions so that we know what we can afford?
While we can't calculate a solid figure, we can tell you that the earlier you get the word out to your guests about your Registry, the more successful it will be. And although there is no real obligation for a guest to actually give you a gift, studies show that the average amount spent on a wedding gift is in the $30 range. In order to be sure that everyone knows as soon as possible, many brides rely on family members and their closest friends to help spread the word. Also, be sure to use our complimentary cards to insert with your invitations or better yet, your "Save The Date" cards, which typically go out 6 to 12 months in advance of your wedding.

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How do we collect the money that has been contributed?
Funds will accumulate in your Registry account until deposits or payments come due from the airline, destination (hotel/resort) or cruise line, then checks will be disbursed by us to cover those deposits/payments.  On occasion, contributions exceed the amount needed to pay for your Honeymoon, so once all open payables for your Honeymoon are paid in full, you may elect to close your Registry, at which time a final check will be paid to you within five (5) business days. Or you may leave it open for a period not to exceed thirty (30) days following your Honeymoon in order to allow guests to continue to contribute, which may help reimburse you for any amount you paid yourself if a deposit is due before sufficient contributions have been made.

How do I know who has contributed what so that I can thank them?
Once you've created a registry account, we will provide you with a weekly report detailing all contributions made to-date, so you'll know exactly who contributed and in what amount. Coming soon your Registry will be available online, so you can check the status and print your own reports at any time. In addition, we will also provide your guests with a complimentary Gift Card that they will give to you, as a way for them to let you know that they've made a contribution.

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Is there any cost to me for your Registry service?
None at all. There are no up-front fees for creating your Registry and no backend fees either. We don't charge you to collect funds nor to disburse funds to the destination you've chosen, and we don't charge your guests a fee to process their contributions.   We are the only Honeymoon Registry service that has absolutlely no fees. Other sites will claim that you can set up a "free" registry - what they don't tell you (unless you read the fine print) is that they do charge fees to collect contributions and make payments to you or your vendors.

Is there any service charges to my guests on their gift contributions?
No - there are no fees to your guests to contribute to your Honeymoon Registry. None at all. Every penny they contribute goes right into your Registry account and is either used for your Honeymoon expenses or sent to you when the account is closed.

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Who handles making the payments from my Registry for my Honeymoon costs?
We handle all of this for you by disbursing checks as each payment/deposit comes due. We will also notify you by email as funds are paid from your Registry to cover these payments/deposits.

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How safe is it for my guests to use a credit card to contribute?
Extremely safe. Your guests call us Toll-Free to make their contributions using their credit cards, which are processed through our secured reservations system, not a website, so their information is at less risk than many websites, even those that use secured server technology.

Can anyone else get my personal information that I give you?
No, not at all. We never give, sell, or lease any customer information to any other company, nor do we give out personal information about any of our customers over the phone, except the minimal information necessary to book a hotel room or flight for you.

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